Please note that by proceeding, you accept the use of cookies as well as the practices described in this Privacy Policy and you consent to our processing of your information.

To protect the privacy of its customers and users, Hyundai de Magog pays special attention to the control and management of data shared on its website for business or statistical purposes. It is important for you to know that our company is firmly committed to respecting the confidentiality of the personal and non‑personal information it collects, in accordance with this Privacy Policy (hereinafter the Policy).

This Policy sets out how Hyundai de Magog collects, uses, and protects information voluntarily provided by users of its website and information automatically transmitted by their server. This Policy applies to the entire site as well as to the products and services offered by Hyundai de Magog.

The Policy also explains how to review or update your personal information and how to contact Hyundai de Magog with any questions, suggestions, or comments. Hyundai de Magog reserves the right to amend its Policy at any time without prior notice. We recommend that you read our Policy carefully and consult it regularly. If we change this Policy in a way that significantly impacts your privacy rights, you will be informed.

By using this site or purchasing a product online, Hyundai de Magog considers that you accept the practices described in this Policy and that you consent to our processing your information in accordance with this Privacy Policy.

We collect the personal information that is necessary for the purposes described below. We may collect such information directly from you or from our service providers or our dealers. When you interact with the Hyundai de Magog website or other digital features, we may automatically collect data about you.

Accordingly, two types of information are collected on our website.

For the purposes of this Policy, the term personal information refers to information that identifies a natural person.

Accordingly, the personal information we collect may include:

• contact details: your full name, email address, telephone number, and mailing address;

• demographic information: details about your household and purchasing habits;

• internal account information: your usernames and passwords;

• order information: details relating to vehicle, parts, accessories, or other product or service purchases you have made;

• financial information: information that our third‑party financial service providers or our dealers share with us, with your consent, including information about your account status, the amount financed, your monthly repayments, the total outstanding balance, and its due date;

• purchase or lease information: when you buy or lease a vehicle, the dealer may collect information about you, including your contact details and the information in your credit application, if applicable (including financial information such as your assets and liabilities), which it will share with Hyundai de Magog and, in the case of a vehicle pre‑order, a copy of your government‑issued identification;

• interactions with our call center: information provided during your communications with our call center, including call recordings, which we use for quality assurance purposes;

• feedback and inquiries: information you provide when you contact us, share feedback, file a complaint, or submit a request for information;

• job applications: if you apply for a job with us, we may collect information about your education, work history, and skills, as well as the results of any criminal record or reference checks, where applicable.

Please note that this list is not exhaustive and may change without prior notice.

Electronic data recorders (EDRs): your vehicle may be equipped with an EDR, a device that records information about your vehicle and its occupants before and during certain events, such as a collision. These data help us understand how a given event occurred and may include items such as vehicle speed, seat belt use, and airbag deployment. Although the EDR does not record personal details such as name or age, the data it captures may be combined with personal information in investigations conducted by law enforcement, insurers, Hyundai de Magog, regulators, government representatives, or any other interested party. Special equipment and access are required to view the data recorded by an EDR.

The collection of your personal information may be subject to any additional terms communicated to you at the time you complete a transaction.

We will use your personal information only in accordance with this Privacy Policy, unless otherwise required by applicable law. We take steps to ensure that the personal information we collect about you is relevant and used for limited purposes.

The term non‑personal information refers to anonymous data that Internet servers typically log, such as the Internet Protocol (IP) address, the date and time of access, as well as the operating system and browser used by the user. Demographic statistics about our visitors (age group, country, correspondence language, etc.) and their browsing habits (pages viewed, number of visits, consultation time, etc.) are also considered non‑personal information. Hyundai de Magog collects such information mainly through cookies.

Cookies are small data files that the browser installs on an Internet user’s computer hard drive during their first visit to a website. You can refuse to accept browser cookies by activating the appropriate setting in your browser. However, if you select this setting, you may not be able to access certain parts of our website.

Contact details voluntarily provided by users of the website may be used for the following reasons:

• to send you information about our company’s products and services;

• to contact you;

• to understand your needs;

• to obtain your satisfaction level via a survey.

We may also share your personal information with our dealers, members of our group, the manufacturer, certain third‑party products and services (for example, enabling you to link your mobile phone to your vehicle), and our service providers. Hyundai de Magog has agreements with its service providers to ensure that they use your personal information only to the extent necessary to provide services to us, or to you.

Hyundai de Magog has no control over these third‑party products and services and assumes no responsibility for the methods used by such third parties regarding the protection of personal information or the terms on which they offer those products and services. We recommend that you read the privacy policies and terms of use of those third parties before using their services.

The use of cookies allows Hyundai de Magog to compile statistics used to analyze traffic on its website. Our company uses the Google Analytics audience measurement tool to better understand the behavior of site users. Hyundai de Magog may use these data to improve the structure of its site. In addition, Google Analytics makes it possible to profile current or potential customers, use remarketing and reporting that provide demographic statistics and interests of site users, and promote its products and services online in order to improve its product and service offering.

By using these services, Hyundai de Magog authorizes Google Analytics to collect, through the Google Analytics first‑party cookie and the DoubleClick third‑party cookie, data on users’ browsing habits and on our website traffic. Hyundai de Magog uses this information to deliver targeted ads created based on the data collected when users visit its site. In addition, third‑party providers, including Google, may display Hyundai de Magog ads on external websites. Indeed, when users visit our website, the remarketing service enables such third parties to show advertisements for our products and services on other websites they browse.

The information provided by cookies is then used to present users with ads relevant to our company. Statistics related to the interests of visitors to our website are used to better target our online advertising and to build a clearer picture of our clientele and their needs.

To collect anonymous information and produce statistical reports, Google Analytics may use cookies without personally identifying you. Any user can enable or disable Google’s use of cookies. To do so, visit: https://support.google.com/accounts/answer/61416?hl=en. You can also disable interest‑based or demographic‑based ads on Google by visiting Ad Settings. When you disable this setting, ads are not blocked. They still appear, but they are generally no longer related to your interests, demographics, or the sites you have visited.

On our website, Hyundai de Magog uses remarketing, re‑engagement, or similar audiences for its online advertising campaigns. Google Ads Remarketing allows us to target people who visit our affiliated websites in order to display ads on other sites they visit. Google (and other similar third parties, if you use them) will serve ads on websites you have visited using cookies. You can opt out of or manage your Google remarketing settings by visiting: https://adssettings.google.com/authenticated

Here is the list of our affiliated sites (all members of Groupe Beaucage):

• Kia de Cowansville – https://www.kiacowansville.com/

• Kia de Drummondville – https://www.kiadrummondville.com/

• Kia de Granby – https://www.kiagranby.com/

• Kia de Magog – https://www.kiamagog.com/

• Kia de Sherbrooke – https://www.kiasherbrooke.com/

• Groupe Beaucage – https://www.groupebeaucage.com/

• Infiniti de Sherbrooke – https://www.infinitisherbrooke.com/

• Mazda de Granby – https://www.mazdadegranby.com/

• Mazda de Magog – https://www.mazdademagog.com/

• Mazda de Sherbrooke – https://www.mazdadesherbrooke.com/

• Mazda de St-Hyacinthe – https://www.mazdasthyacinthe.com/

• Occasion Beaucage – https://www.occasionbeaucage.com/

• Nissan de Drummondville – https://www.nissandrummondville.com/

• Nissan de Granby – https://www.nissangranby.com/

• Nissan de Saint-Hyacinthe – https://www.nissansthyacinthe.com/

• Nissan de Sherbrooke – https://www.nissansherbrooke.com/

• Nissan de Victoriaville – https://www.nissanvictoriaville.com/

• Beaucage Carrossier – https://www.beaucagecarrossier.com/

• Mitsubishi de Drummondville - https://www.mitsubishidrummondville.com/

• Mitsubishi de Granby – https://www.mitsubishigranby.com/

• Mercedes-Benz de Sherbrooke – https://www.mercedes-benz-sherbrooke.ca/

• Genesis Estrie – https://www.genesisestrie.ca/

• Hyundai Magog – https://www.hyundaimagog.com/

• Volvo Sherbrooke – https://www.volvosherbrooke.com/

• Beaucage Auto Crédit – https://www.beaucageautocredit.com/

All information provided by users of our website, whether personal or not, remains confidential. Every Hyundai de Magog employee is required to comply with this Policy. The use of these data is reserved for Hyundai de Magog and the suppliers and partners with whom the company has a business relationship. Information will be shared with them only if Hyundai de Magog deems that such disclosure is necessary to ensure the delivery of its products and services. In addition, when you purchase Hyundai de Magog products via its website, your contact details are disclosed to the company that handles the delivery of your merchandise. In all other cases, no disclosure of your information to a third party will be authorized. Should Hyundai de Magog need to transmit personal information to a party whose services have not been retained by Hyundai de Magog, you will be notified in writing in advance. Furthermore, we will neither rent nor sell your information to third parties. Only your explicit consent can authorize such disclosure.

Some non‑personal information, as defined in section 4 b), may be collected by a third party. To gather information about its users and their browsing habits, Hyundai de Magog uses statistics from the Google Analytics tool. When this information is used for Hyundai de Magog’s own purposes, it is protected by this Policy. However, Google Analytics may collect data for its own use. In that case, your information is collected, used, and protected in accordance with its own Privacy Policy. To view the Google Analytics Privacy Policy, visit: https://policies.google.com/privacy?hl=en

We are committed to ensuring the confidentiality, integrity, and availability of your personal information. Hyundai de Magog has put in place appropriate physical and technological security measures and procedures designed to prevent your personal information from being lost, used, altered, accessed in an unauthorized manner, or unlawfully disclosed. In addition, we limit access to your personal information to our employees and third parties who need to know it as part of their work. They are required to handle your personal information only according to our instructions and are subject to a duty of confidentiality. Unfortunately, no data transmission system can be guaranteed 100% secure. Any transmission you provide is at your own risk. Once your information is received, Hyundai de Magog will apply security practices to prevent unauthorized access, use, and/or disclosure. If you have reason to believe that your communication with us is no longer secure and/or if you think that the security of any account you may have with us has been compromised, please inform us immediately by contacting us at (819) 868-0010.

When a user clicks a link that leads to a website we do not own, it is their responsibility to review the privacy policy and cookie policy applicable to that site. This Policy applies only to our website, and we are not responsible for the content of third‑party websites.

To remove your name from Hyundai de Magog’s electronic mailing lists or to modify the personal information you have provided, send us your request by email via the Contact form on the website. Upon receipt of your request, we will reply within the next 30 days as required by law. If, thereafter, you wish to have certain or all personal information deleted from our database, you may request it, bearing in mind that this could affect our ability to provide the information, products, or services you may request from us thereafter.

This website is operated from Magog, in the province of Quebec, Canada, on behalf of Hyundai de Magog. Any dispute that may arise between the site user and Hyundai de Magog will therefore be governed by the laws applicable in the province of Quebec as well as the laws in force in Canada. In addition, by using this website, you agree to submit to the exclusive jurisdiction of the courts of the province of Quebec for any action or proceeding arising from or related to the use of this website.

We do not knowingly collect personal information from individuals under 14 years of age without obtaining verifiable consent from their parent or guardian. If you have reason to believe that your child has provided personal information without your consent, please contact us at politique@grbeaucage.com to request its deletion.

We fully comply with the current obligations of Law 25 regarding the protection of personal information and have designated a person responsible for the protection of personal information, whose title and contact details are as follows:

Person responsible for information: Dominique Beauchemin
Email address: politique@grbeaucage.com
Telephone number: 1‑514‑656‑5191

In the event of a privacy incident presenting a risk of serious harm, we notify the Commission d’accès à l’information du Québec (CAI) as well as the individuals concerned. We also keep a detailed register of all privacy incidents, which we provide to the Commission upon request. In addition, we comply with the rules relating to the disclosure of personal information without consent, whether in the context of a commercial transaction or for study, research, or statistical purposes.